Tuesday, November 5, 2013

Maintenance Completed

Our scheduled maintenance has been completed.  Should you encounter any issues, please contact customer support.

Friday, October 25, 2013

Server Maintenance


Maintenance on our servers is scheduled for October 29 and November 5, 2013 between 8:00 PM and 11:00 PM Pacific Time. During this time period:
  • All sites, including admin and reports, will be unavailable and will have "We are updating our site" status messages.
  • API services, including uploads and key requests, may be offline for up to 30 minutes at a time.  Clients may encounter repeated "500" errors during these periods, which is normal and expected.  
Should there be any issues or the maintenance take longer than expected, a third service window will occur on November 12, 2013 between 8 PM and 11 PM.  

If you have any questions, please email us at support@phototouchinc.com.