Server Maintenance

Maintenance on our servers is scheduled for October 29 and November 5, 2013 between 8:00 PM and 11:00 PM Pacific Time. During this time period:

• All sites, including admin and reports, will be unavailable and will have "We are updating our site" status messages.
• API services, including uploads and key requests, may be offline for up to 30 minutes at a time.  Clients may encounter repeated "500" errors during these periods, which is normal and expected.  

Should there be any issues or the maintenance take longer than expected, a third service window will occur on November 12, 2013 between 8 PM and 11 PM.  

If you have any questions, please email us at support@phototouchinc.com.

Upload Issues for iPhone PhotoTouch App and PT5 Uploader

We are currently experiencing intermittent issues with our API services. Affected apps include the iPhone PhotoTouch App and PT5 Uploader. All PhotoTouch sites remain unaffected. We hope to have the issues resolved within the next hour. Thank you for your understanding.

Update May 23, 2011 at 2:07 PM Pacific: We are continuing to experience difficulties with our upload API.

Update May 23, 2011 at 3:58 PM Pacific: All services are provisionally up and running. However, we are continuing to monitor the situation.

Welcome Photo Touch users

This is the status blog. We will post up to the minute status information here. Interconnectivity is not without  problems on occasion. Look here to find out what is happening.